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Work During Remote Operations

March 20, 2020

In an effort to promote social distancing, which experts say is key to preventing the spread of the coronavirus, FIU is transitioning to a remote work environment beginning Monday, March 16, to last at least through April 4 (extended through May 2 as of April 1).

This is a dynamic situation; it is important that you continue to stay alert to updates on this website.

All employees are to remain connected to secured systems during normal working hours and follow all university policies related to access, data security and data confidentiality. Contact AskIT.fiu.edu or call 305-348-2284 for assistance with technology-related questions.

Be reminded that the Office of Employee Assistance will remain accessible to our FIU community. Please contact the Division of Human Resources at 305-348-2181 with any questions.

Please continue consulting the FIU Coronavirus page for the latest as well as instructions on how to self-quarantine and other useful links on how to prevent the spread of coronavirus.  Our frequently asked questions page is updated daily with the latest information on university operations and other important news.

Frequently Asked Questions


General Remote Work

Benefits and Resources

Employment

Payroll and Time Reporting

Student Employees

  • I have Federal Work Study employees on my team. Are they able to work remotely?

    Federal Work Study employees may be able to work remotely from home if their supervisor deems that remote work is feasible and can provide detailed tasks with adequate supervision for the student. Supervisors may be creative and flexible in work assignments during this time. Special assignments such as review of FIU policies and professional development opportunities via LinkedIn Learning or other sources may be assigned.

  • I have student assistant employees on my team. Are they able to work remotely?

    Student employees may be able to work remotely from home if their supervisor deems that remote work is feasible and can provide detailed tasks with adequate supervision for the student. Supervisors may be creative and flexible in work assignments during this time. Special assignments such as review of FIU policies and professional development opportunities via LinkedIn Learning or other sources may be assigned.

  • Can students work more than 20 hours?

    No. Students should continue to work their regular schedule. Hours cannot exceed 20 hours during their regular course load. Supervisors may be creative and flexible in work assignments during this time. Special assignments such as review of FIU policies and professional development opportunities via LinkedIn Learning or other sources may be assigned.

  • How do student employees submit their time? Would they submit their regular schedule even if they complete their tasks outside their scheduled hours?

    Student employees should be reporting their time worked on their timesheet. They should be reporting actual time in and out when the work is being performed and in accordance with their supervisor’s assignments.

Quarantine

  • If I am already self-quarantined, what do I need to do?

    If you are already self-quarantined, the normal Leave of Absence process stays in place with a Medical Clearance form required at the end of the 14 days.

    Any new self-quarantined employees will follow the established Leave of Absence protocol.

    If your 14-day self-quarantine is completed and a medical clearance has been granted, you will transition to remote work status until May 2 (or until such time as FIU requires).

Interviewing

Onboarding

Helpful Phone Numbers

As the university adjusts to its “new normal” of learning and working remotely, here is some information that FIU employees may find helpful:

 

FIU Call Center 

  • Phone: 305-348-3821
  • Hours: 8 a.m.-5 p.m., Monday through Friday

Mail Room

  • Contact: Mailroom Supervisor Michael Fernandez, FernandM@fiu.edu
  • Phone: 305-348-2644
  • Hours: 10 a.m.-noon, Monday – Friday. Retrieval of mail only. 
  • Locations: MMC Campus Support Complex (CSC) Room 1133 (Interior Hallway) or CSC1131 (Loading Dock Entry). BBC Mailroom Location: Academic One (AC1) Room 195B

Central Receiving: Deliveries and Pickup

  • Phone: 305-348-2799
  • Hours: Pickup: 8:30 a.m.-5 p.m. once notified
  • Locations: MMC and EC: Unless designated to go to CP 143 (Scientific Receiving), will go to the Surplus Warehouse (W-7) located on the west side of MMC Campus or BBC Central Receiving

Human Resources

  • Phone: 305-348-2181

Division of Information Technology Call Center

  • Phone: 305-348-2284
  • Hours: 8 a.m.-8 p.m., Tuesday through Friday/ 6 a.m.-8 p.m. Monday

FIU Student Health Services

  • Phone: 305-348-2401

FIU Health

  • Phone: 305-348-3627 (DOCS) 

University Operators

  • Phone: 305-348-2000
  • Hours: 8 a.m.-7 p.m., Monday - Friday