Frequently Asked Questions
- How can students apply for CARES Act funds?
Students should apply by completing an emergency aid request form at go.fiu.edu/eaidrequest. Please note, this will take you directly to a section in MyFIU and you will be required to sign in.
- Who is eligible for CARES Act funds?
- Are currently enrolled in degree programs
- Are not enrolled in a fully online program
- Have filed a 2019-2020 Free Application for Federal Student Aid (FASFA) (Students who have not completed a FAFSA can still do so. Visit OneStop’s Submit a FAFSA)
- Maintain satisfactory academic progress
- Do not owe a refund for any federal student aid or are not in default on federal student loans
- Are a U.S. citizen or other Title IV eligible noncitizen
- I’m a student, but I’m not eligible for CARES Act financial assistance. What financial help is available to me?
If you need emergency aid, please complete an emergency aid request form at go.fiu.edu/eaidrequest. Assistance offered through this process may also be in the form of referrals or non-financial assistance. Financial assistance is subject to availability of funds and student eligibility as determined by FIU. Every student is encouraged to submit an application. If you do not meet the requirements for CARES Act funding, FIU will evaluate your application to determine whether other forms of financial and non-financial assistance may apply.
- If I filed a 2019-2020 FASFA and did not qualify for federal student aid, including loans, but my financial situation has changed, can a FAFSA be revised?
Students whose financial situation has changed should visit the OneStop website Special circumstances section.
- What are the types of expenses covered by CARES Act funding?
CARES Act funding will cover expenses related to the disruption of campus operations due to coronavirus (including eligible expenses under a student’s cost of attendance such as food, housing, course materials, technology, health care and child care).
- What should I do if I’m not sure that my expense would be covered by CARES Act funding?
We encourage all students in need to fill out an emergency aid request describing the resources and/or funding they need to successfully pursue their studies. If you do not meet the funding requirements for CARES Act funding, FIU will evaluate your application to determine whether other forms of assistance may apply.
- How long before I know if I am awarded?
Our goal is to provide funding decisions within 5-7 business days depending upon the sufficiency of your application and provided documentation. Follow-up questions and supplemental information can be sent to firstname.lastname@example.org.
- How will I receive the funding if my request is approved?
Direct deposit is the fastest way to receive funding. You should designate your bank account on MyFIU.
- Log onto MyFIU. See Access MyFIU for help.
- Click on 'Financial Account' tile.
- Click on the 'Direct Deposit' link
- Enter the bank account details and click the 'Next' button
- Review and agree to the Direct Deposit Agreement
- Click the 'Submit' button
Note: Only U.S bank accounts can be used for direct deposit.
If you are awarded funds, it will take approximately three to five business days from your notification date for the funds to be deposited into your bank account. Some banks may take longer to process payments.
Mailed Paper Check
If you are not able to set up a direct deposit account, a paper check will be mailed to the home address on record with the university. Be advised that this method can take between two and three weeks. The home address in MyFIU must be a residential U.S. address. To change your address, see ‘ Change Personal Information’ in your MyFIU portal.
- How much funding will I get?
Award amounts vary by student and are unique to each student’s economic circumstances.
- I am graduating this semester. Can I still receive assistance?
If you are graduating in Spring 2020, you have until May 22, 2020, to submit an application to be considered for funding. Applications received from graduating students after May 22, 2020, will not qualify under this emergency aid program.
- What types of documents should I submit to support my request for need?
Copies of lease agreements, mortgage statements, utility bills, car repair estimates or other receipts, invoices or forms that document expenses will help us evaluate your request.
- What if I am not funded the amount that I requested?
Every application is evaluated individually, and the amount granted is based on documented qualified expenses and available funding. If you need additional help, you can submit a new request.
- I need more funding; can I submit more than what I originally requested?
Yes, you can submit additional requests if you have additional documented need.
- I applied for emergency aid prior to the CARES Act funding for students. What should I do?
Your request is already in queue and you will receive a notice to provide additional information if your request qualifies for CARES Act funding.
- How is FIU distributing the emergency student funds allocated by the CARES Act?
Students must apply for emergency assistance by submitting an emergency aid request form at go.fiu.edu/eaidrequest. Every application will be evaluated individually based on documented need and will cover expenses related to the disruption of campus operations due to coronavirus (including eligible expenses under a student’s cost of attendance, such as food, housing, course materials, technology, health care, and child care).
- How can I help/donate additional funds to help students?
The Panther Protection Fund assists students facing difficulties threatening to interrupt their education. Grants cover needs not covered by other resources, including tuition, temporary housing, living expenses, food and car repairs.
The FIUstrong Fund supports the greatest emergency needs of students, faculty and staff when other funding options cannot meet their specific needs. You can give to either fund.
- Where do I refer a student that needs help?
If a student needs financial assistance, they should complete the aid request form. Students should submit an emergency aid request form at go.fiu.edu/eaidrequest.
You can also send an email to email@example.com with the name of the student and a staff member will reach out to the student to assist him or her in completing the request form.