The Psychology of Cyberspace

a short essay by Storm A. King

"there is no there there" -- author unknown.

Cyberspace

The space between our terminals? Or a place in our minds? Definitions for (and debates about these definitions) of virtuality, cybermind, or virtual anything abound and conflict and occasionally coalesce. Through cyberspace. What was once strictly the domain of computer nerds and hackers or scientist and researchers is now increasingly occupied by middle class America. The field of the study of computer mediated communications started as research in to how people connected by computes could become more productive and increase profitability by cooperation. Now, it is shifting to look at the sociological implications of a new phase in the information revolution. A phase that has millions of ordinary citizens of the world reaching out to touch someone, keyboard to keyboard. Interpersonal interactivity, on a scale un-imagined only a few short years ago. Information is no longer constrained by the traditional mass media. This new "from many to many" paradigm of information exchange has permanently supplemented our reliance on a few centralized organizations to assemble, edit and disseminate to us information about others actions and ideas.

"No man is an island" Aldous Huxley
"He is a peninsula" The Jefferson Airplane

Psychology

What we think and how we act and the relationships between the two. Our thoughts influence our behavior, our behavior influences our thoughts. Either way, the opportunity to know what other individuals are thinking, and to share ones own thoughts far and wide, has never been at a higher level. The implications are astounding. Just how this new interconnectivity, where geographic constraints are abolished, will influence individual and social behavior is unclear, but we know it will. The signs are everywhere. Each day brings new stories about the transformational power of cyberspace participation. Minority groups have become empowered, social movements have organized, and some third world countries have leapfrogged over decades to connect indigenous peoples through telecommunities. The ability to influence other peoples actions, based on their having read ideas broadcast world wide by individuals with access and motive, is a new, dramatic addition to the psychology of social change.

"God does not play at dice with the Universe" Albert Einstein
"He plays cards with it, and our connections to each other are about to be shuffled" me

The social psychology of cyberspaces

I pay attention to you, you pay attention to me, and a social relationship forms. Cybernauts have only each others ideas to pay attention to, words on a screen, devoid of tone and inflection. Most cyberspaces start by a surrounding of an idea by people that want to discuss it. Yet our need for affiliation transcends the intellectual nature of the medium, and emotional connections are made. In fact, people fall in love, and fight, faster when not inhibited by possible local repercussions. The imagination fills in what the senses do not report. The meeting, the social space, is of one mind to another. The medium is the written word. Both are being transformed in the process. Much to the cha<g> of many in power today, the anarchy of the Internet is establishing new precedents for the importance of taking individual responsibility for harmonious social relationships, rather than assuming order will be imposed by an external authority.

"I think, therefore I am" Descartes
"I am he as you are me as we are all together" The Beatles

Multiple identities, multiple cyberspaces

Public typing, like public speaking, is not every one's cup of tea. Levels of involvement in cyberspaces varies according to the individuals inclination for immersion and interactivity. Many choose a read only mode, content to examine the thoughts of others and reflect on them in silence. Others contribute no matter what, or self disclose all over the place. Regardless of this choice, very few are single list, single space participants. It could be real time chat, bullitine boards, email lists or all three, but the role one plays is subtly different in each new forum. Expertise on the stated subject can be a commodity exchanged for recognition in one cyberspace. Questions posed to experts in another space gain new knowledge, for the same individual. Just as our behavior is different in real life when in church, at school, or spending an evening in a jazz bar, so to does the level of and content of discourse vary across cyberspaces. The difference is the range possible and the juxtaposition in time of roles played. From one minute to the next, one can redefine ones self according to the community standards of that cyberspace. One can be associating with the highest highbrow intellectual discussion of theories of philosophy, and then, with a few key strokes, change to being an active member of a truckers for peace social movement.

"We are what we pretend to be" Kurt Vonnegut, Jr.
"Any smoothly functioning technology will have the appearance of magic." Arthur C. Clarke

The psychology of what is coming

In the near future, I will get up in the morning and my trusty intelligent agent will inform me to dress warm, cause it will rain today, and not to take I-5 to work because it is backed up. I will probably tell it thank you. Future generations will not need to know what kind of gopher searches or web worms were used to acquire information, they can just ask Bob to go get it. The boundaries between what is private and what is public knowledge are becoming blurred. As more and more people discover the power of being connected to their peers, no matter how esoteric their interests, they increasingly start to look for social contact and information first from cyberspace, and secondarily from other means. Just getting by in today's world means making many informed decisions. Tomorrow's world will be even worse. Assistance from artificial intelligence is on it's way. There will be a shift in the way people perceive their interaction with each other, and with the machines that allow that interaction. The information here flows horizontally, and power, status and even self esteem can be derived from new and different sources. How to win friends and influence people in cyberspace is dependent on knowing the differences involved between the new order and the old. Many more social interactions are possible, for there a reversal of a fundamental social norm occurs here. Talking to strangers on the street can be problematic. Talking to strangers in cyberspace is not only encouraged, it is highly rewarding and very much reinforced. The downsides must be understood as well. Social interactions in cyberspaces are fraught with misunderstandings and are often much more brief that those in real life. Future generations will grow up used to such alternative environments where such different rules apply, and will thrive on the mixing of cyber and real life interactions.

The ideas in this essay were influence by ones I found floating around cyberspace, most notably those of Howard Rheingold, John Coate, and Jay Weston

Copywrite 1995 by
Storm A. King Mountain View, California

stormk@netcom.com

The information revolution rolls on, don't let it roll over you :-)

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