Florida Resource Sharing Conference 2007 Program Agenda & Events

At-a-Glance

Agenda -- Days 1, 2, & 3

Day 1	ILLiad Continuing Education Pre-Conference Event Wednesday, 12 December 2007 Atlas Systems regretfully has cancelled Day 1 training events due to an insufficient number of registrants. Please contact Atlas Systems for refund or credit options.

Day 2	Conference Event Rosen College of Hospitality Management -- map it Thursday, 13 December 2007 Register for the Conference (Days 2 & 3) by clicking here
TIME	EVENTS
8:00 a.m.	Registration & Morning Coffee (included in registration fee)
9:00 a.m.	Conference Convenes
9:15 a.m.	Keynote Address -- Dru Zuretti, Copyright Clearance Center
10:30 a.m.	Morning Coffee & Networking Break (included in registration fee)
10:45 a.m.	Session 1A -- Katie Birch-- Putting the Patron at the Center of Resource Sharing. Abstract -- All of us are information consumers. We all expect delivery services via the web to be efficient, timely, and straightforward, whether we are using Amazon, NetFlix or any of the other myriad of web based home delivery services. Yet when it comes to the library patron, as resource sharing librarians we are nervous, and in some cases, even terrified of opening up the floodgates to patron initiated requesting and unmediated resource sharing services. This paper will draw on real examples of pilots, projects, and services from around the world where the patron has been placed at the centre of resource sharing. Once the patron can order online, the next step is for the item to be shipped from local stock where appropriate or from stock held within the local consortia. This process needs to be automated where possible. Developments such as NCIP reduce the need to re-key and can automate manual processes, thus making consortial borrowing cost-effective and efficient. Here we will explore a number of models operating around the world, which offer circulation integration between the resource sharing system and a range of circulation systems operating within consortia. In addition, we will explore the successes and challenges of the Montana home delivery pilot. Is home delivery really feasible and should it be part of our mainstream activity? Outlining OCLC’s Delivery Services strategy by drawing on innovation and experiences of OCLC libraries around the world, we hope to explore the future of resource sharing in the context of the information consumer.
11:45 a.m.	Lunch (included in registration fee)
1:15 p.m.	Session 1B -- Brenda Rutten & Scott Schmucker -- LINCC Resource Sharing. Abstract -- The College Center for Library Automation is a state-funded agency based in Tallahassee, FL. CCLA offers a variety of products and services to the 28 community colleges of Florida, including the operation of Florida's Library Information Network for Community Colleges (LINCC) and the web-based library information portal, LINCCWeb. LINCC is based on the ALEPH library management system from Ex Libris and includes an interlibrary loan module. The ILL module has been in full use for a year and half as the primary means of lending and borrowing among the 28 colleges. We would like to present a demonstration of the software and a discussion of resource sharing cooperation and issues among the 28 colleges.
2:15 p.m.	Afternoon Address -- Kevin Wilks -- Interlibrary Loan and Resource Sharing with the Center for Research Libraries
3:30 p.m.	Afternoon Coffee & Networking Break (included in registration fee)
4:00 p.m.	Session 2 -- Roundtable Discussions: (1) Florida Courier Service, (2) Property Tax Revision and ILL Services, (3) Overdues, Lost Books, & Invoices, (4) Home Delivery of ILL Materials, (5) Alternatives to Ariel'ing, & (6) ILL Purchase-on-Demand
5:00 p.m.	Day 1 Events Conclude
6:30 p.m.	All-Conference Reception Cafe Tu Tu Tango, 8625 International Drive, Orlando, FL 32819 -- map it

Day 3	Conference Event Rosen College of Hospitality Management -- map it Friday, 14 December 2007
TIME	EVENTS
8:30 a.m.	Morning Coffee & Networking (included in registration fee) Registration for Day 2-Only Attendees
9:00 a.m.	Conference Reconvenes
9:15 a.m.	Session 3A -- Betsy Merricks -- Resource Sharing: The Exploration of Policies and Non-Circulating Reference Materials. Abstract -- Resource Sharing is an important part of the services that are provided by academic libraries to the users. An important division of resource sharing in academic libraries is the department of Interlibrary Loan (ILL). Interlibrary Loan in academic libraries is the concept of acquiring materials that are currently unavailable in the library collection. ILL and collection development work congruently to better manage the materials to meet the needs of the users. Academic libraries tend to face the challenge of resource of non-circulating reference materials between lenders which directly affect collection management or the library's budget. In this term paper, I will focus on the function of Interlibrary Loan Department and the importance of lending and borrowing materials as well as to explore ideas of how to share non-circulating reference materials between academic libraries. Session 3B -- Donna Millard -- Beyond Collaboration - Complete Amalgamation of Circulation, Reserves, and Interlibrary Loan. Abstract -- Under a new regime beginning in July 2006, McMaster University Library has reorganized to the point of non-recognition. Included in these reorganizations, has been the amalgamation of the Mills Memorial Library (Social Sciences & Humanities) areas of Circulation, Reserve and Interlibrary Loans. We’ve been downsized through retirements, rebuilt into a new office area, retrained so that everyone can do almost anyone else’s work duties, and re-serviced to provide more effective service points for our patrons. Work flows have been looked at through fresh eyes and been altered to be much more effective and efficient. Collaboration was in full swing and still is throughout the project but I also have to use words like confusion, coercion and confrontation to describe our journey. Was the amalgamation a success? Yes! Is it still ongoing? Definitely! If you’d like to hear the story of our journey, what worked and what didn’t and our plans to move forward, please come join me.
10:15 a.m.	Break
10:30 a.m.	Session 4A -- Heather Campbell -- Developing a Disaster Response Plan for ILL Services. Abstract -- Jacksonville Public Library's Interlibrary Loan Disaster Response plan was developed following Hurricane Charley in 2004. To date- it has been used only to respond to disasters affecting other libraries. JPL serves customers who live in the city's 874.3 square miles and our branches are spread out all over Duval county. It also serves fee-paying card-holders who live outside Duval county. JPL's customers and services could be affected by storms crossing over land that affected several parts of the city -like three of the hurricanes of 2004- as well as more centralized storms/disasters (storms (e.g. Tropical Storm Bonnie of 2004), tornadoes, terrorist attacks, firestorms) that would affect one or two areas. This topic is primarily geared to public library ILL operations but may also be of interest to other Interlibrary Loan operations. It will cover what to consider when developing a disaster response plan for ILL services and the procedures JPL followed in the wake of the hurricanes of 2004 and 2005. Session 4B -- William Gee -- Purchase-On-Demand. Abstract -- Joyner Library Interlibrary Loan Department found that requests for recently published titles were often difficult or impossible to borrow. We also noticed that new books often take months for the approval or standing order plans to send the titles to our library. To address these concerns, the ILL department proposed a Purchase-On-Demand program, which takes patrons requests and purchased the titles rather than borrowing them. The process has requests submitted into ILLiad, where ILL staff evaluate the titles against a set of criteria. The books are purchased from online booksellers and shipped directly to the ILL office. ILL loans the titles to our patrons; once titles are return by patrons, they are sent to acquisitions & cataloging for processing so other patrons can use them. A number of routing rules, custom queues, reports, and email routing rules are used to accomplish this program.
11:30 a.m.	Session 5 -- Roundtable Discussions: (1) Florida Courier Service, (2) Property Tax Revision and ILL Services, (3) Overdues, Lost Books, & Invoices, (4) Home Delivery of ILL Materials, (5) Alternatives to Ariel'ing, & (6) ILL Purchase-on-Demand
12:15 p.m.	Lunch (included in registration fee)
1:15 p.m.	Session 6 -- Copyright Workshop with Dru Zuretti (includes Afternoon Coffee Break & Networking)
4:00 p.m.	Conference Concludes