The Department of Organization and Development Learning provides services that help meet the strategic and operational needs of the University. We provide consultation to Divisions/Departments, teams, and individuals to help implement effective action plans and appropriate solutions for strategic alignment, learning and development and employee relations support. Our approach is to blend organization development concepts with personal learning/development strategies that align job functions and human relations, improve teamwork, increase productivity, and enhance operational effectiveness.

The scope and specific type of service we provide is determined through a collaborative process with our clients. We establish and support each relationship by clearly defining goals, maintaining focus of the desired achievements, and taking the necessary actions to bring about the expected results. To that end, we are prepared to assume a variety of roles including consultant, facilitator, trainer, coach/mentor, and catalyst to deliver the following:

Consultation
Process Management
Project Management
Service Excellence Management
Change Management
Focus Group Facilitation
Meeting Facilitation

Strategic Alignment
Organizational Assessments
Benchmarking/Best Practices Evaluation
Strategic Planning
Organizational Restructure/Transformation
Succession Planning
Work Process Mapping, Analysis, and Redesign

Learning and Development
Training Needs Analysis
Job-Specific/Behavioral-Based Learning Events
Customized Learning Events
Faculty/Staff Retreat
Professional Conferences
Leadership Development
Diversity Integration
HR Information Sessions
Workplace Safety Training

Employee Relations Support
Performance Management
Team Enrichment
Conflict Management/Resolution
Mediation
Employee Retention

Service Request Form

Calendar of Learning Events

For more information on ODL services, please contact us at 305-348-3206.