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Get Advice From the Experts

Unlike traditional interviewing, the purpose of an informational interview is not to secure a position. This comes as a surprise to many individuals who then wonder, "Well, then what is it for?" Informational interviews can serve many purposes throughout your career, and are an important part of your professional development. Some of the reasons include:

  • To learn first-hand what it is like to perform a particular type of work in a particular organization
  • To gather information about what types of opportunities/ career paths exist in a given field or organization
  • To develop contacts with key people who either do the hiring or who act as resources for those who do
  • To seek out "Problem areas" where you can provide solutions
  • To learn to sell your skills and abilities in a non-threatening, open-ended situation

There is one simple answer to, "Who should I contact?" The answer is, "Anyone you meet!" It can be very surprising to find out how many people have helpful information or know someone who does. Start with your friends and family, consider former contacts at school or work, community contacts, and even a chat room on the Internet.

You should have a good idea of your own skills, interests, and abilities prior to the interview. (SIGI Plus is a great way to accomplish this.) You will then be able to state what you can do, and be better equipped to ask, "Where do you feel the best
opportunities are for someone with my skills and experience/education/background?" Bring several questions regarding this individual's career path, current responsibilities, qualifications, and professional experiences.

Here are a few sample questions to consider:

  • How did you get started in your career?
  • What trends do you see in this field at present?
  • What are the challenges facing this field?
  • What's a typical day like?
  • What advice would you give to someone starting out in this field?
  • Is there someone else you suggest I talk to about this field?

Consider the following reminders:

  • You are not asking the person for a job. You are gathering information on which to base some decisions. Make sure your contacts understand this.
  • Always make appointments, except with close personal friends. This puts your conversation on business-like basis and helps to avoid interruptions.
  • Be prepared to take the lead in the conversation. You are the interviewer!
  • Respect the person's time. Don't be subservient or apologetic, but do plan a manageable agenda.
  • Recognize that everyone has individual attitudes, biases, and feelings which must be evaluated.
  • Keep your eyes open for other clues about the organizational environment.

Don't forget to follow-up with a thank you note, and explain how you have already used information (leads, articles, etc.) provided.

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Last Updated: 2/1/07
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